These Terms of Service (“Terms”) are a legal agreement between you and DezK Software LTD. (“ClubPlanr,” “we,” “us,” or “our”) governing your access to and use of the ClubPlanr web and mobile applications and related services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Eligibility
You must be at least 13 years old, or the minimum age of digital consent in your country, to use ClubPlanr. If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf.
Your account
You sign in using Sign in with Apple or Sign in with Google. You are responsible for the activity that happens under your account and for keeping your sign-in method secure. Let us know promptly if you believe your account has been accessed without your permission.
Using the Service
ClubPlanr helps you organize parties, group trips, and team events—including invitations, RSVPs, itineraries, shared costs, group payments, photos, and chat. You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any law or the rights of others, including intellectual property and privacy rights
- Upload content that is unlawful, harmful, harassing, or infringing
- Send spam, or invite people who have not agreed to hear from you
- Attempt to disrupt, reverse engineer, or gain unauthorized access to the Service or its systems
- Use the Service to collect payments for fraudulent, deceptive, or prohibited activities
Content you share
You retain ownership of the content you create or upload—such as event details, photos, and messages. You grant us a limited license to host, store, and display that content solely to operate and provide the Service to you and the other participants of your events. You are responsible for the content you share and for having the rights and permissions needed to share it, including the details of guests you invite.
Payments
Creating events, inviting guests and running a club is free, and free events are never charged. When a guest buys a paid ticket, they pay a booking fee per paid ticket on top of the ticket price. The fee depends on the plan the event is on at the time of checkout (the club’s plan for a club event, otherwise the host’s personal plan): on the Free plan it is 6.5% of the ticket price plus 50p (or A$0.50 for events priced in Australian dollars), and on the Pro plan it is 3.5% plus 20p (or A$0.20). Current fees are shown on our pricing page and to hosts before they publish a paid event.
Pro is an optional subscription, priced at £14.99 per month or £119.99 per year, for a club or for your own events. A club’s plan covers the club’s events, belongs to the club, and is bought and managed only by the club’s owner. Your personal plan covers the events you host without a club, and only you can buy or manage it. Pro is billed in advance through Stripe and renews automatically at the end of each billing period until cancelled. There is no free trial. You can cancel at any time from the plan and billing settings; cancellation takes effect at the end of the current billing period, and except where required by law, subscription fees already paid are non-refundable. If a subscription ends or a payment fails, your data is kept, Pro settings become read-only, and the Free plan’s booking fee applies to new ticket purchases. When you ask to delete your account, your personal Pro plan, any club Pro plan you pay for and your club memberships stop renewing; if the account is not recovered within 30 days, they end immediately and are not refunded.
Payments are processed by Stripe, and by making or receiving payments you also agree to Stripe’s applicable terms. ClubPlanr collects ticket and membership payments on the host’s or club’s behalf and pays the proceeds out, less the booking fee and Stripe’s card processing fee, which is deducted from the payout. Money for a club’s events and club memberships is paid to the club’s bank account, which only the club’s owner can set; money for events hosted without a club is paid to the host’s own bank account. As a host collecting payments, you are responsible for the accuracy of the amounts you request, for refunds you promise to guests, and for any obligations, including taxes, that arise from funds you collect. Contact us if you believe a charge was made in error.
Third-party services
The Service relies on third parties such as Apple, Google, and Stripe. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for their acts or omissions. Google Maps address suggestions are subject to the Google Maps Platform Terms and Google Privacy Policy.
Intellectual property
The Service, including its software, design, and branding, is owned by DezK Software LTD. and protected by intellectual property laws. These Terms do not grant you any right to use our trademarks or other brand features without our prior written permission.
Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service and its users. Sections that by their nature should survive termination—such as content licenses already granted, payment obligations, disclaimers, and limitations of liability—will continue to apply.
Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure. ClubPlanr is a tool for organizing events; we are not a party to the arrangements between hosts and guests.
Limitation of liability
To the maximum extent permitted by law, DezK Software LTD. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim, or fifty British pounds.
Indemnification
You agree to indemnify and hold harmless DezK Software LTD. from any claims, damages, and expenses arising out of your use of the Service, your content, or your violation of these Terms or the rights of others.
Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the app. Your continued use of the Service after changes take effect means you accept the revised Terms.
Governing law
These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless a mandatory law in your country of residence requires otherwise.
Contact us
Questions about these Terms? Email us at support@clubplanr.com.